Each individual review site (Google, Yelp, etc.) determines whether a negative review is removed, therefore we can never guarantee removal. However, we have a proven history of success with our approach. If a review can be disputed for removal, we will dispute it, and we will keep disputing it. Remember, our online reputation defense service is a combination of attacking the negativity head-on with our Negative Review Dispute Technology, and implementing surveys to help improve your reputation. Promoting positive reviews from your customers will bury the negative reviews.