What You Need to Know about Business Profile Interactions

Business Profile Interactions are the actions that customers take when they interact with your business listing on Google My Business. These interactions can include:

  • Views: Customers who view your business listing on Google Maps or Google Search.
  • Directions requests: Customers who request directions to your business from your listing.
  • Phone calls: Customers who call your business from your listing.
  • Website visits: Customers who visit your website from your listing.
  • Reviews: Customers who leave reviews for your business on your listing.
  • Photos: Customers who upload photos of your business to your listing.

Business Profile Interactions are important because they can help you to:

  • Increase awareness of your business: When customers see your business listing, they are more likely to be aware of your business and what you offer.
  • Generate leads: When customers request directions to your business, call your business, or visit your website, they are potential leads who may be interested in your products or services.
  • Improve your local search ranking: Google uses Business Profile Interactions as a factor in its local search ranking algorithm. This means that businesses with more Business Profile Interactions are more likely to appear higher in local search results.

You can track your Business Profile Interactions via the Reputation Boost Platform. To do this, sign in to the Reputation Boost Platform and click on the Dashboard tab. The Dashboard tab will show you a breakdown of your Business Profile Interactions over time.

You can also use Reputation Boost to survey your customers get more reviews, update your photos, and other interactions from customers. This can help you to build relationships with your customers and improve their overall experience with your business.

Here are some tips for Reputation Boost recommend's for improving your Business Profile Interactions:

  • Claim and verify your business listing: The first step to improving your Business Profile Interactions is to claim and verify your business listing. This will make sure that your listing is accurate and up-to-date.  Reputation Boost can provide guidance on how to do this.
  • Complete your business profile: Once you have claimed and verified your business listing, be sure to complete your business profile. This includes adding your business hours, website, phone number, and other important information.  This can easily be done via the Reputation Boost platform.
  • Respond to reviews: When customers leave reviews about your business, be sure to respond to them. This shows that you are engaged with your customers and that you value their feedback.  Reputation Boost provides a product called Auto-Responder that will automate this process.
  • Promote your business listing: You can promote your business listing by sharing it on social media, adding it to your website, and including it in your email signature.

By following these tips and using Reputation Boost's platform and services, you can improve your Business Profile Interactions and attract more customers to your business.

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